Frequently Asked Questions
What is dry cleaning? How do you clean my clothes without getting them wet?
Dry cleaning is any cleaning process for clothing and textiles that uses a solvent other than water. At FreshLine Cleaners, we use an environmentally safe dry-cleaning solvent along with professional wet-cleaning methods. Our eco-friendly solvent is odorless, gentle on fabrics, and an effective carrier for detergents. Combined with wet cleaning, these processes provide excellent garment care while reducing environmental impact compared to traditional petrochemical-based dry-cleaning solvents.
Should I attempt stain removal at home?
Home remedies can place your garment at risk for effective stain removal and for fabric damage. So bring them to us! Our knowledgeable cleaners will remove the stain while keeping the type of material, colorfastness and the cause of the stain in mind in order to gently yet effectively remove the imperfection.
Do you preserve wedding gowns?
Our wedding gown preservation specialists carefully examine your gown to determine the most suitable method of cleaning. Throughout the process your gown will be inspected again and again. While usual wedding dress cleaning cannot protect or guarantee against oxidation or “yellowing,“ our advanced ktex preservation system guarantees that your gown will stay as perfect as the day you wore it down the aisle. Your dress will be carefully sealed in an acid-free inner box that controls humidity. Our sealed packaging allows you to view your gown and veil at any time, while protecting the gown from mold, mildew, insect damage and oxidation. The inner box is placed in an attractive, durable, long-term storage chest for additional safety.
How do your prices compare to the other Dry Cleaners in our area?
Our prices are competitive in the Encino Dry Cleaning market. Our consistent focus is to provide our customers with excellent customer service as well as exceptional quality cleaning.
Do you do alterations? What is the turn-around time?
We are pleased to complete your alterations in approximately 1 — 3 business days.
What kind of discounts or promotions do you offer?
We do direct mail as well as social media advertising.
Is Fresh Line Cleaners a Green Dry Cleaner?
Yes we are Green Dry Cleaner.We use newest addition to dry cleaning solution Ktex solvent.Ktex solvent was developed in Europe Through a cooperative effort of Bardahl Manufecturing Corporation .Ktex drycleaning solvent, commercially introduce two years ego in France,is currently used in over 60 plants in France and and numerous plants around the world, but has not been available in the US until now.
Does dry cleaning shorten the life of a garment?
When a garment is cleaned in water, the yarns swell causing the clothing to receive more agitation in the washing process. In dry cleaning this dynamic does not occur, therefore prolonging the life of your garment.
What causes a ‘puckering’ and excess fabric in shirt collars and cuffs?
Occasionally, manufactures do not select an interfacing that is compatible with the fabric on the shirt. Therefore, shrinkage occurs causing a ‘puckering’ effect.
